Privacy policy

Last update: 28/05/2025

Introduction

Welcome to the Hidden Paradise villa website.

The confidentiality of your personal data is very important to us. The purpose of this policy is to explain clearly how we collect, use and protect your information.

Data controller

WETTOLSHEIM CO Ltd.
Address: 130/36 Khao Phra Moo 1 Koh Samui District 84320 Surat Thani
Email : contact@hiddenparadisesamui.com

Data collected

We may collect the following data:
- Last name, first name
- Email address
- Phone number
- Dates of stay
- Payment information (via secure service providers)
- IP address and browsing data (via cookies)

Purpose of data collection

Data is collected for the following purposes:
- Managing reservation requests
- Communication with customers
- Improving the user experience
- Legal obligations (invoicing, accounting, etc.)

Shelf life

- Contact data: 3 years after last interaction
- Booking data: 6 years for accounting purposes
- Cookies: according to their defined duration (see below)

Cookies

Our site uses cookies to :
- Ensuring its smooth operation
- Audience measurement (e.g. Google Analytics)
- Facilitate social sharing (if enabled)

You can refuse non-essential cookies via our consent banner.

Security

We implement strict technical and organisational measures to protect your data:
- Secure connection (HTTPS)
- Restricted access to data
- Secure hosting

Your rights

In accordance with the RGPD, you can:
- Access your data
- Request correction or deletion
- Oppose their processing
- Request portability
- Withdraw your consent at any time

Contact: contact@hiddenparadisesamui.com

Data sharing

We only share your data with :
- Our trusted technical service providers
- Secure payment platforms
- Legal authorities if necessary

No resale or rental of personal data.

International transfers

As a company established in Thailand, your data may be transferred outside the European Union. These transfers are carried out in accordance with the requirements of the GDPR.